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I. Survey outline 1
Section 1 Rationale and purpose 1
Section 2 Scope and methods 1
Section 3 Characteristics of the respondents 6
II. Utilization of public health centers 12
Section 1 Health care use 12
Section 2 Characteristics of users 14
Section 3 Services 22
Section 4 User satisfaction with public health centers 28
III. Awareness of services provided by public health centers 32
Section 1 Awareness of the services provided by public health centers 32
Section 2 Images about public health centers 42
IV. Opinions about the renaming of public health centers 47
Section 1 Opinions about the renaming of public health centers in the present circumstances 47
Section 2 Opinions about the renaming of public health centers by function improvement 53
V. Services enhancing the functions of public health centers 59
Section 1 Services enhancing the functions of public health centers in the future 59
VI. Summary and recommendations 66
Appendix: Questionnaire 70