This unique collection synthesizes insights and evidence from innovators in consumer informatics and highlights the technical, behavioral, social, and policy issues driving digital health today and in the foreseeable future. Consumer Informatics and Digital Health presents the fundamentals of mobile health, reviews the evidence for consumer technology as a driver of health behavior change, and examines user experience and real-world technology design challenges and successes. Additionally, it identifies key considerations for successfully engaging consumers in their own care, considers the ethics of using personal health information in research, and outlines implications for health system redesign. The editors’ integrative systems approach heralds a future of technological advances tempered by best practices drawn from today’s critical policy goals of patient engagement, community health promotion, and health equity. Here’s the inside view of consumer health informatics and key digital fields that students and professionals will find inspiring, informative, and thought-provoking. 

Included among the topics:

? Healthcare social media for consumer informatics

? Understanding usability, accessibility, and human-centered design principles

? Understanding the fundamentals of design for motivation and behavior change

? Digital tools for parents: innovations in pediatric urgent care

? Behavioral medicine and informatics in the cancer community

? Content strategy: writing for health consumers on the web

? Open science and the future of data analytics

? Digital approaches to engage consumers in value-based purchasing

Consumer Informatics and Digital Health takes an expansive view of the fields influencing consumer informatics and offers practical case-based guidance for a broad range of audiences, including students, educators, researchers, journalists, and policymakers interested in biomedical informatics, mobile health, information science, and population health. It has as much to offer readers in clinical fields such as medicine, nursing, and psychology as it does to those engaged in digital pursuits.

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This unique collection synthesizes insights and evidence from innovators in consumer informatics and highlights the technical, behavioral, social, and policy issues driving digital health today and in the foreseeable future. Consumer Informatics and Digital Health presents the fundamentals of mobile health, reviews the evidence for consumer technology as a driver of health behavior change, and examines user experience and real-world technology design challenges and successes. Additionally, it , identifies key considerations for successfully engaging consumers in their own care, considers the ethics of using personal health information in research, and outlines implications for health system redesign. The editors’ integrative systems approach heralds a future of technological advances tempered by best practices drawn from today’s critical policy goals of patient engagement, community health promotion, and health equity. Here’s the inside view of consumer health informatics and key digital fields that students and professionals will find inspiring, informative, and thought-provoking. 

Included among the topics:

? Healthcare social media for consumer informatics.

? Understanding usability, accessibility, and human-centered design principles.

? Understanding the fundamentals of design for motivation and behavior change

? Digital tools for parents: innovations in pediatric urgent care.

? Behavioral medicine and informatics in the cancer community. 

? Content strategy: writing for health consumers on the web.

? Open science and the future of data analytics.

? Digital approaches to engage consumers in value-based purchasing.

Consumer Informatics and Digital Health takes an expansive view of the fields influencing consumer informatics and offers practical case-based guidance for a broad range of audiences, including students, educators, researchers, journalists, and policymakers interested in biomedical informatics, mobile health, information science, and population health. It has as much to offer readers in clinical fields such as medicine, nursing, and psychology as it does to those engaged in digital pursuits.

Foreword Susanna Fox, Chief Technology Officer, US Department of Health and Human Services Paul Tang, CMIO, Palo Alto Medical Foundation SECTION I: Domains of Consumer Informatics and Mobile Health 1. Promoting Consumer Engagement in Health and Health Care Margo Edmunds, VP for Evidence Generation and Translation, AcademyHealth The opening chapter will define consumer informatics, describe the history of different branches of the field (e.g., virtual visits/telehealth, mobile health, and the e-patient movement), and provide a framework for evaluating and disseminating evidence about ways to improve the consumer experience and change health behaviors. 2. Increasing Consumer Engagement Through Social Media, Crowd-sourcing, and Beyond Mandi Bishop, Health Plan Analytic s Innovation Practice Lead, Dell This chapter will review the state of the art and new directions for online tools to engage consumers in health and health care, focusing on social media platforms, consumer-facing web portals, and emerging technologies from the quantified self movement. 3. The Global Connected Health Ecosystem Jody Ranck, Gigaom Research This chapter will review the development, state of the art, and new directions for mobile devices in global health. 4. Bridging the Gaps: New Approaches to Address Population Health Ned Calonge, President and CEO, The Colorado Trust This chapter will describe innovations in the use of online and mobile technologies to promote community health and health equity with diverse populations. SECTION II: A New Environment for Development and Design 5. User-Centered Design Christopher Hass, SVP, Experience Design, Mad Pow This chapter will lay out the fundamentals of user experience (UX) and user-centered design for the Web, including accessibility for people with disabilities. Case examples will be provided. 6. Usability and Utility Testing Christopher Hass, SVP, Experience Design, Mad Pow Building on Chapter 5, this chapter will provide practical guidance on applying the principles of user-centered design to ensure the quality of consumer-facing products and services. 7. Motivational Design and Persuasive Technology for Consumer Learning Dustin Ditommaso, SVP of Behavior Change Design, Mad Pow Motivational design is an approach to online learning that ca n be used to increase consumer engagement with content. Persuasive technology uses behavioral science to design systems that promote consumer behavior change similar to personal health coaching, and taking into account both health and technology literacy. This chapter will provide practical advice on using these approaches in the development of health content for consumers. 8. New Directions and Techniques for "Big Data": The Promises and Risks John Mattison, CMIO and Assistant Medical Director, Kaiser Permanente Southern California (by interview) As used in this chapter, big data refers to the storage and analysis of sets of data, including health data, that are too large to process using typical software and analytics processes. As a source for discovery and breakthroughs in health care treatment, big data holds promise but it also presents risks and uncertainties about consumer privacy and security. This cha pter will separate out the reality and hype and provide a technical reference for the chapters in Section IV on privacy and security. SECTION III: Content Development and Consumer-Generated Data 9. Addressing Information Overload: Knowledge Management to Improve Person-Centered Care Erin Holve, Senior Director, AcademyHealth With the explosion of consumer-relevant and consumer-generated health data, this chapter will describe ways to help consumers make the best use of information from a wide variety of sources. 10. Content Strategy: Writing for Health Consumers on the Web Carolyn Petersen, Senior Editor, mayoclinic.org Seven out of ten visits to the Web are part of consumer