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단행본Sage human services guides v. 71

Measuring the performance of human service programs

서명/저자사항
Measuring the performance of human service programs
발행사항
Thousand Oaks : Sage Publications, c1996.
형태사항
xi, 139 p. ; 22 cm.
총서사항
Sage human services guides v. 71
ISBN
0803971346 (cloth : acid-free paper) 0803971354 (pbk. : acid-free paper)
주기사항
Includes bibliographical references and index Performance measurement : the new accountability -- Performance measurement : an idea whose time has come -- Social problems, human service programs & performance measurement -- Output performance measures -- Quality performance measures -- Outcome performance measures -- Numeric counts -- Standardized measures -- Level of functioning scales -- Client satisfaction -- Issues in selecting, collecting, reporting, & using performance measures
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위치등록번호청구기호 / 출력상태반납예정일
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목차
Performance measurement : the new accountability -- Performance measurement : an idea whose time has come -- Social problems, human service programs & performance measurement -- Output performance measures -- Quality performance measures -- Outcome performance measures -- Numeric counts -- Standardized measures -- Level of functioning scales -- Client satisfaction -- Issues in selecting, collecting, reporting, & using performance measures.