| Are Social Service Managers Encouraging Consumer Participation in Decision Making in Organizations? | Donna Hardina | 117 - 137 | 2011.04.12 | - | |
| Market Orientation in Social Services: An Empirical Study of Motivating and Hindering Factors Among Israeli Social Workers | Amnon Boehm | 138 - 160 | 2011.04.12 | - | |
| Congregational Leaders' Perceptions of Organizational Innovation | Byungdeok Kang | 161 - 179 | 2011.04.12 | - | |
| Moving Toward Performance-Based, Managed Care Contracting in Child Welfare: Perspectives on Staffing, Financial Management, and Information Technology | William Meezan | 180 - 206 | 2011.04.12 | - | |
| Training and Technology: Improving the Quality and Timeliness of Service Plans and Case Documentation | Susan H. Reilly | 207 - 222 | 2011.04.12 | - | |
| Organizational Impacts on the Secondary Traumatic Stress of Social Workers Assisting Family Violence or Sexual Assault Survivors | Ga-Young Choi | 225-242 | 2011.04.12 | - | |
| The Quality Assurance and Improvement Workforce in Social Services: An Exploratory Examination | Madeline Y. Lee | 243-257 | 2011.04.12 | - | |
| Building Managerial and Organizational Capacity in Nonprofit Human Service Organizations Through a Leadership Development Program | Michael J. Austin | 258-281 | 2011.04.12 | - | |
| Working Together in Collaborations: Successful Process Factors for Community Collaboration | Ellen Perrault | 282-298 | 2011.04.12 | - | |
| From Needs-Based Segmentation to Program Realignment: Transformation of YWCA of Calgary | Donna S. Finley | 299-323 | 2011.04.12 | - | |
