기사
Welfare Rights Advocacy in a Specialist Health and Social Care Setting: A Service Audit /
- 개인저자
- Levy, Jean ;, Payne, Malcolm
- 수록페이지
- 323-332 p.
- 발행일자
- 2006.02.10
- 출판사
- Oxford University Press
초록
[영문]Is a specialized welfare rights service, thought important in social services departments, a valid element of social care services in multi-professional settings in which social work is increasingly incorporated, where social workers often help service users with benefits? An audit of a specialized welfare rights advocacy service, part of social work provision in a large UK hospice, demonstrated inconsistent referral by nursing staff, the main referrers, a large workload including frequent complex cases and achievement of benefits and grants for patients, carers and families substantially in excess of the cost of the service. Annual workload for a forty-eight-bed hospice with 1,600 home care patients was estimated at 976 typical cases with nearly 2,928 contacts; about sixty complex cases annually generated a similar workload in themselves. Provision of specialized welfare benefits advocacy for palliative care patients is found likely to meet a substantial need and to require specialist provision. This may be true of other multi-professional services incorporating social workers