To select English subtitles, click on the Settings icon at the bottom right-hand corner of the screen, click on the option labeled "subtitles/CC, and choose English.

Video Description

Type: KIHASA Policy Featurette

Topic: Which country is most active in the use of non-face-to-face social services?

Guest Speaker: Eo, Yug-Yeong, Associate Research Fellow, KIHASA

Transcript

Let me move on to the next question. This question was posted by someone who goes by the nickname, “Daldalbory.”

“Our country is said to have the best LAN infrastructure in the world. I was wondering if non-face-to-face services are used a lot in other countries as well.”

Which country is the most active in using non-face-to-face services?

I would say the United States and Australia. When it became difficult for people to go to psychiatrists for counseling, these countries made a lot of effort to transform existing services into non-face-to-face services. And they covered these virtual services with public insurance, so that people could access them without additional financial burden.