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Analysis of Public Acceptance of Social Security Policy: Focusing on Willingness to Pay (WTP)
Ko, Jayee(Korea Institute for Health and Social Affairs) ; Choi, Eun Chul(Korea Maritime & Ocean University) 보건사회연구 , Vol.46, No.1, pp.172-191 https://dx.doi.org/10.15709/hswr.2026.46.1.172
Abstract
This study evaluates public acceptance of social security policies in South Korea by estimating citizens’ willingness to pay (WTP). A nationwide survey was conducted with 3,073 respondents aged 19 and older, focusing on four key areas of social security: elderly support, child support, support for the unemployed and marginal workers, and support for persons with disabilities and for low-income groups. The results show that over 70% of respondents agreed on the necessity of expanding social security policies and expressed a willingness to bear additional costs, with particularly high WTP observed for elderly support and support for vulnerable populations. Experience with receiving social benefits emerged as a major factor positively influencing WTP, while demographic variables such as gender, income level, and employment type also showed significant effects. In particular, non-regular workers demonstrated higher WTP for policies targeting unemployed and marginal workers, suggesting that welfare attitudes are shaped not only by income level but also by current socioeconomic status. The total estimated annual WTP, when scaled to the taxpayer population, amounts to approximately KRW 17.4 trillion, or about 0.7% of GDP. By quantifying public preferences for specific social security programs, this study offers a useful empirical framework for designing equitable and financially sustainable welfare policies.
초록
본 연구는 사회보장정책에 대한 국민 수용성을 정량적으로 평가하기 위해 지불의사액(WTP)을 추정하였다. 전국 19세 이상 가구주 및 배우자 3,073명을 대상으로 설문조사를 실시하고, 노인·아동·실업자 및 한계근로자·장애인 및 저소득층 지원 등 4개 영역을 분석하였다. 그 결과 약 70% 이상이 정책 확대와 비용 부담에 동의하였으며, 특히 노인 및 취약계층 지원에서 높은 WTP가 나타났다. 또한 수혜 경험과 고용형태 등이 유의한 영향을 미쳤으며, 총 WTP는 연간 약 17.4조 원으로 추정되었다.
A Critical Discourse Analysis of the Establishment and Abolition of the Seoul Social Service Agency: Focusing on the Clash of Welfare State and Neoliberal Publicness Ideologies
Jeong, Hye-ji(Sogang University) ; Im, sol(Incheon Metropolitan City Public Agency for Social Service) 보건사회연구 , Vol.46, No.1, pp.146-171 https://dx.doi.org/10.15709/hswr.2026.46.1.146
Abstract
This study critically analyzes the discursive conflict and recontextualization of 'publicness' during the establishment and abolition of the Seoul Social Service Agency. Fifteen documents—including establishment and abolition ordinances, contribution approval proposals, review reports, examination reports, and minutes from standing committees and plenary sessions—were analyzed across three dimensions of Fairclough's Critical Discourse Analysis (CDA): text, discursive practice, and social practice. The analysis reveals that two competing discourses strategically mobilized 'publicness' based on contrasting ideological foundations. The establishment discourse, grounded in welfare state ideology, constructed publicness as 'improving worker conditions and enhancing service quality,' emphasizing the need to expand public responsibility to address the imitations created by marketization. In contrast, the abolition discourse, rooted in neoliberal ideology, recontextualized publicness as 'fiscal soundness and operational efficiency,' thereby justifying the dissolution of an institution framed as having failed to achieve its founding objectives. The outcome of this discursive struggle was shaped by regime change, the institutional alignment of political power between central and local governments, and the consequent control of discursive authority. In conclusion, this study demonstrates that 'publicness' in South Korea's social service policy possesses structural vulnerability to being overturned and repositioned by dominant political power. Based on these findings, policy implications are proposed, including diversifying discourse actors to incorporate citizen stakeholders, developing publicness evaluation indicators, and establishing independent citizen-led governance for oversight.
초록
본 연구는 서울시사회서비스원의 설립과 폐지 과정에서 '공공성' 개념을 둘러싸고 발생한 담론의 충돌 양상과 재맥락화 과정을 비판적으로 분석하는 것에 목적이 있다. 이를 위하여 설립 및 폐지 조례안, 출연동의안, 검토보고서, 심사보고서, 상임위·본회의 회의록 등 15건의 문서를 Fairclough의 비판적 담론 분석(CDA) 모델에 따라 텍스트, 담론적 실천, 사회적 실천의 세 차원에서 분석하였다. 분석 결과, 두 담론은 '공공성'을 상반된 이념적 기반에 근거하여 전략적으로 활용하였다. 설립 담론은 복지국가 이데올로기를 기반으로 공공성을 '종사자 처우개선 및 서비스 질 제고'로 의미를 구성하고, 시장화의 한계를 극복하기 위한 공공 책임 확대를 강조했다. 반면 폐지 담론은 신자유주의 이데올로기에 입각해 공공성을 '재정 건전성 및 운영 효율'로 재맥락화하고, '설립 목적 미달성 기관 해체'를 정당화했다. 담론적 투쟁의 승패는 정권 변화에 따른 정치 권력의 동조성과 그에 따른 발화 권력의 장악에 영향을 받은 것으로 보인다. 결론적으로 본 연구는 한국 사회서비스 정책에서 '공공성'의 의미가 정치적 권력 우위에 의해 전복되고 재배치될 수 있는 구조적 취약성을 가지고 있음을 확인하였다. 이를 토대로 시민 당사자를 포함한 공공성 담론 주체의 다원화, 공공성 평가지표 개발, 독립적 시민 감시 거버넌스 구축 등의 정책적 함의를 제시하였다.